AJ and his team were fantastic! They addressed all of our concerns regarding the sewage back up we had and ensured everything was cleaned to our expectations. They were thorough to check even ‘unseen’ areas and determine what needed to be done for proper clean up. They were punctual and followed through. I hope I don’t need them again, but if we do, they will definitely be contacted first!!
At Easy Office Furniture we had water damage from another tenant. AJ and Matt were super helpful and responsive with getting the issue fixed. Even though we had to still help our customers and their equipment was everywhere, they were very courteous to our needs and accommodating. On a funny note; we have a display chair that sits outside of our business, well it had rained that day and the chair was completely soaked. When I brought it for the day the dehumidifiers and fans completely dried the chair out that evening.
Top notch service.
We used Serenity Restoration for water damage and mold remediation and I can't thank Matt, Austin, and their team enough for the hard work they put in on my house. They've been so thorough and helpful, always ready to give me an update or walk me through challenges, or make great recommendations for other professionals to help correct issues they uncovered. They were always kind, on time, and very communicative, always ready to go the extra mile to take care of us and our house, and I really appreciated that. I'd use them again in a heartbeat, and I highly recommend you do too! I wish all contractors that I've dealt with had half the integrity that the Serenity team has. It's always stressful when things happen to your home, but Serenity made everything so much easier to handle. Thank y'all so much!
I have used Serenity Restoration’s services twice in the past couple of weeks and the team was incredible. Our representative, AJ, was hands on and extremely responsive. Most recently, our 80k sq ft warehouse was flooded ankle deep in sewage and water backup from recent storms and their team had us cleaned up, sanitized, and back up and running the next business day. Their team was fast, effective, and didn’t hesitate to assist with all our needs. We were beyond pleased with their service and would HIGHLY recommend to anyone else considering their services.
I can’t imagine any other company doing a better job than Serenity Restoration did. They were professional, timely, pleasant, knowledgable and informative. I would use them again and again.
We had a water leak in our kitchen and are very happy with the fabulous service we received from Serenity Restoration! Matt came out first to assess the damage and was so kind, patient and helpful. He has been very accessible for questions and guidance throughout this process. Austin did the demo and cleaning and was fantastic - prompt, polite and his work was so neat! I expected to find everything all ripped up. But he took the time to only cut out the damaged areas and even covered the unaffected portions of our kitchen in plastic during the drying out period. Can’t say enough about this company. They went above and beyond to provide excellent service. I recommend them without hesitation and would definitely use their services again!
Aj did an awesome job when out bathroom flooded the night before we were set to go on vacation. He came over right away to help clean up water and RIP out floors. He even checked on things while we were gone. We couldn’t have been more pleased with his work.
I would highly recommend Serenity Restoration and use them again. They are professional, timely, and very fair priced. They handled a rather unpleasant situation in our crawlspace, when no one else could!
After my insurance company refuses to honor my claim for mold damage as a result of roof leakage, Serenity Restoration came to the recuse. Serenity took care of the repairs for the cost of my deductible, eliminating the mold problem in addition to going the extra mile and cleaning off my roof. I certainly would highly recommend them for mold issues.
I urgently needed water damage restoration service provider and I came into these guys.. thank you so much for your quick response!
Great worker and awesome business model! AJ is dependable, loyal, and will be there for you in your time of need. Keep up the good work!
When something bad happens to your home, it can be very stressful. It can be really easy to get caught up in the negativity and feel anger. But it’s pretty hard to do that with AJ. He’s effecient, timely, talented, and above all, friendly. He’s exactly the kind of person you want helping you when something goes wrong. Even though I hope I never need his services again.
The work they did was beautiful and spot on. I hope I don’t need them again, but if I do I would hire them in no time.
They are a great company who does everything by the book, It is very much appreciated.
These guys go above and beyond for their customers. I would refer them to anyone without hesitation. They are personable and very professional.
AJ was very attentive to our home needs and assisted us every step of the way and even came after hours to assist us. That’s for great service. When something bad happens to your home, it can be very stressful. It can be really easy to get caught up in the negativity and feel anger. But it’s pretty hard to do that with AJ. He’s effecient, timely, talented, and above all, friendly. He’s exactly the kind of person you want helping you when something goes wrong. Even though I hope I never need his services again
AJ did an excellent job in my home after water damage. He explained the procedures and kept me updated of the progress. His experience and knowledge made me feel much better during this difficult situation. I have AJ on speed dial!!!
AJ is the best restoration guy I know. He keeps you feeling uplifted and with hope when flooding starts raining on your parade
Surprisingly all my concerns were alleviated once I had an opportunity to speak with him and my wife. This is my first time dealing with Serenity and I can tell you that I only wish the other mitigation companies and employees had a tenth of the amount of empathy and professionalism. AJ and his team took the time and effort to feed my sons’ turtles while they were in a hotel. God bless you AJ and your staff!!
AJ did a fantastic job remediating my water damage! Highly recommended! He really went above and beyond to ensure that the job was done right!
This place has been a godsend. When there’s flooding, don’t go running, call Serenity Restoration. It has restored my faith in humanity. And in keeping a roof over my head too….